(5.0 / 5)2352+ Ratings

Handmade Hound Reviews

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Overall Rating

5.0
9 Reviews
  • 546%
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About Handmade Hound

Handmadehound.co.uk is known for its custom-designed, easy-clean, and vegan dog collars and leads. Customers have the unique opportunity to design their own products, ensuring that they receive items that are tailored to their preferences and needs. The website offers a variety of beautiful colors and high-quality materials, allowing for a personalized and durable selection for both humans and their canine companions. Additionally, they provide waterproof training lines, which are particularly useful for young dogs or those working on their recall skills. These products are designed to help set dogs up for success in their training endeavors. The website also indicates that they occasionally take breaks, but they keep customers informed about promotions, new products, and sales through direct communication.

Customer ratings by feature

  • Shipping & Delivery
    4.5
  • Customer Service
    4.0
  • Price & Quality
    4.8
  • Return Policy
    4.0
  • Good Value
    4.5

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Handmade Hound Customer Reviews (9)

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Martina Ebersbacher
Martina Ebersbacher
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Feb 10, 2023
Guillaume LeBatelier
Guillaume LeBatelier
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Feb 10, 2023
Hayden Farrell
Hayden Farrell
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Feb 8, 2023
Kathleen Slayden
Kathleen Slayden
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Feb 8, 2023
Kelly Dean
Kelly Dean
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Feb 8, 2023
Gay Rouleau
Gay Rouleau
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Feb 5, 2023
Ingileif Áskelsdóttir
Ingileif Áskelsdóttir
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Feb 5, 2023
Henry Giles
Henry Giles
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Feb 4, 2023
Stefanie Herman
Stefanie Herman
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Feb 4, 2023

Handmade Hound Customer’s Q&A

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Handmade Hound FAQs

FAQ

About Handmadehound.co.uk Popular Products and Services?

Handmadehound.co.uk is celebrated for its high-quality, easy-clean, and vegan dog collars and leads. The long lines are particularly popular among customers, especially for those with dogs that enjoy the outdoors and may get muddy. The ability to customize products with a variety of beautiful colors and durable materials also stands out, offering a personalized touch for pet owners. The service emphasizes creating fantastic products that cater to both human and hound, ensuring satisfaction for all.

FAQ

What is Handmade Hound's refund policy?

Refunds and exchanges are not permitted for handmade items. This is because they are custom-made for you based on your requirements.
FAQ

What if Handmade Hound's orders arrive damaged?

If the product has a flaw, the company will first attempt to fix it; however, if this is not possible, the product will be eligible for replacement. After receiving your item, you have 14 days to initiate a return inquiry.
FAQ

Does Handmade Hound offer any warranties?

All products come with a 12-month components warranty. They won't replace anything that have gone through typical wear and tear.
FAQ

What are Handmade Hound's conditions for returns?

Your item must be unworn or unused, with tags still attached, and in the original packing in order to be eligible for a return. The item must have been purchased within the last 14 days. The invoice or other evidence of purchase is also required.
FAQ

How can I contact Handmade Hound?

You can get support via their email address: contact@handmadehound.co.uk.

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